Lead UX/UI Designer
Brand Identity, User Research, UX/UI Design
Created identity and research for a platform that enables seniors to successfully obtain life insurance, no matter their current age or medical conditions. Completed wireframes for full site and initial app explorations as well as designed multiple landing page headers to engage stakeholders and future users.
UNDERSTANDING THE PROBLEM
Seniority was preparing to enter a very traditional market and wanted to take a more modern approach by implementing high-level design and deep research. It is necessary to dive deep into usability for this type of target audience.
The focus of this competitive analysis was to review design styles, copy, and service offerings. This is especially important when trying to create a product that is different versus trying to copy what's already being done. This is how you create a disruptive offering or technology.
Competitor visuals were extremely generic or focused more on spokespersons than target users (the Colonial Penn site's homepage exclusively features only photos of Alex Trabek - whom I love, but come on).
Keywords from user interviews that described competitor sites were:
traditional, bland, sterile, generic
After conducting a large user survey amongst seniors over the age of 60, a total of three primary user personas that encompassed the core of user's lifestyles and goals were created.
Instead of a classic serif font like most insurance companies, Seniority features sans serif typography to bring a sense of modernity and warmth. This is present in both the wordmark logo and the Poppins font used throughout the interface.
This feeling is paired with warm colors to create a bright and welcoming experience, versus a cold and sterile one that blues and grays tend to bring to this industry.
PROTOTYPE + RESULTS